FAQ

Frequently Asked Questions (FAQ)

1. How do I place an order?

You can easily place an order on our website. Simply select the crystal products you like, add them to your cart, and proceed to the checkout page. We accept various payment methods including PayPal, Visa, Mastercard, American Express, and Discover. After completing your payment, you will receive a confirmation email.

2. Are the crystals natural?

Most of our crystals are natural. If any crystal is not natural or has been treated, we will clearly indicate this in the product description, so you can make an informed decision.

3. How long does it take to process and ship an order?

We typically process and ship orders within 1 to 3 business days after receiving them. Processing times may vary depending on the volume of orders.

4. When will my order arrive?

Orders usually arrive within 7 to 14 days after shipping. The exact delivery time may vary based on the destination and shipping conditions.

5. What payment methods do you accept?

We accept a variety of payment methods, including:

• PayPal
• Visa
• Mastercard
• American Express
• Discover

6. How can I contact you?

If you have any questions or need assistance, please feel free to contact us via email at Info@AliceCrystalLove.com We will respond to your inquiries as soon as possible.

Thank you for choosing our crystal store!